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Climate Communication and Knowledge Management Officer

Background

The CARE Climate Justice Center (CJC), hosted by CARE Nederland, has been assigned responsibility for leading CARE’s global commitment to Climate Justice, with CJC’s Director being one of six Global Programmatic leads who work directly with the CARE International Programme Director. The CJC is an endeavour of CARE International, endorsed and actively supported by various CARE members from the Global North.

The CJC supports and strengthens the ability of CARE to increase resilience and to tackle the causes and consequences of climate change. We do this by building the capacities and by growing CARE’s impact, influence and income to better serve the needs of the vulnerable – particularly women and girls – as shocks and stresses, including climate change, are increasingly overwhelming and impeding progress towards CARE’s key objectives by harming poor and marginalized people.

The CARE Climate & Resilience Academy, an initiative by the CJC, offers online learning resources for CARE staff and external partners and builds on CARE’s 20+ years of experience in resilience, community-based adaptation, climate advocacy, and our own efforts to become a climate-smart organization. The Academy aims to give humanitarian and development practitioners the necessary knowledge to understand climate change and provide them with skills and tools so that they are better able to address climate change in their programs and tackle its causes and consequences. The Academy offers 4 types of content:

  • the Academy’s flagship learning journeys
  • free self-paced, online courses
  • free trainer packs
  • customised trainings that provide technical support and capacity strengthening to CARE country offices and external partners

 

The position

The Climate Communications and Knowledge Management Officer (CCKM Officer) plays a critical role in developing and strengthening CARE’s internal and external profile in the area of climate change and is a key staff member of the CJC. In this position, s/he plays an active role in supporting the interdisciplinary CJC team in elevating the visibility and uptake of CARE’s climate justice program evidence and learning and of CARE’s Climate & Resilience Academy’s training opportunities.

The position will have to attend to two major tasks:

a. Identify and share knowledge and learning across the CARE confederation coming out of CARE’s Climate Justice work globally (50%)

  1. S/he coordinates the maintenance of internal knowledge management systems such as CARE Shares pages and works together with the CJC Adaptation Specialist, the CJC MEAL coordinator and the CJC Global Policy Lead to ensure that relevant CJ programming information is stored on the CJC website in an accessible way, and is regularly updated;
  2. S/he identifies key opportunities and venues for sharing and showcasing CARE’s program evidence and climate learning within and outside of CARE. Strategically raises the profile of CARE’s program evidence and climate learning amongst priority audience groups.
  3. S/he liaises and works with other CARE Knowledge Management and Learning (KML) focal points to establish capacity for Climate Justice learning across the Confederation and for keeping abreast of and engaged with KML innovations and networks across CARE.
  4. S/he will support the Adaptation Specialist, the MEAL Specialist and the CJC Global Policy Lead on the development and communication of annual impact reports, 5-minutes inspiration, case-studies, tools, and lessons learned and make them accessible to staff to act, to solve problems, and do their jobs effectively.
  5. S/he supports the CJC Adaptation Specialist, MEAL specialist and Global Policy Lead in translating and sharing program and advocacy evidence and learning into high-quality communication and knowledge products to internal and external audiences, as appropriate;
  6. S/he supports the development and upkeep of a range of materials that articulate CARE’s Climate Justice work, including documents such as capacity statements, key program profile, flyers, PowerPoint presentations, CJ Orientation Pack, CJ Onboarding Pack, CJ Glossary, CJC quarterly newsletters and CJC publications
  7. S/he manages CARE’s climate change website and maintains the relation with the backstopping office for the website
  8. S/he manages the X account, climate-related email lists and keeps oversight of CARE’s internal climate-related communications.
  9. S/he manages CJC Teams channels and folders, make sure all folders and channels are well organised, updated and key documents are archived in the right place.

b. Provide communications support to the CARE Climate and Resilience Academy to increase uptake for the Academy’s paid and unpaid trainings (40%)

  1. Provide support on the development of new online courses and trainer packs as required.
  2. Lead the set-up and implementation of the Academy’s communication and marketing strategy including:
    • Updating the Academy’s website page to reflect up-to-date content information and application deadlines.
    • Communication support including drafting communication pieces, presentations, creating short videos, content development for our social media accounts (LinkedIn and Twitter), Academy newsletters and dissemination plans to support profiling of the Academy.
    • Monitor and report on statistics and Academy website and Moodle visits.
  3. Provide operations and ongoing administrative support to the Academy while the courses are running
  4. Support development of course materials for new learning journeys.
  5. Improve, proof-read and copy-edit course materials and upload content to learning platforms.
  6. Stay up to date with digital technology/ e-learning trends.

Collaboration with internal and external counterparts (10%)

  1. Cultivate and maintain good relations with relevant counterparts within CARE. This includes working closely with CJC team members to support effective evidence/learning and fundraising. Other important bodies for collaboration within CARE are CARE’s communications working group and counterparts in knowledge management and communication from CARE offices worldwide.
  2. S/he supports the CJC in maintaining the CJC consultants database.

Read full Job Description for more details. 

To apply, send CV and Letter of Intent to careers.phl@care.org

MEAL Officer for Peace and Culture

The MEAL Officer, working with the Consortium Manager for the Civil society, women and youth promoting culture of peace in Mindanao, Philippines (Project), is primarily responsible in leading the formulation and implementation of the project’s MEAL plan, as well as support coordination work needed across other ECHO-funded humanitarian actions in the area implemented by CARE.

 Internally, the MEAL Officer will collaborate with ACCORD and Nisa Ul Haqq fi Bangsamoro (local partners’) field teams deployed in project areas for the purposes of mutual support, coherence in MEAL strategies and activities, and cross-learning. The MEAL Officer will lead logframe-based reporting, MEAL information sharing and data management, and will support field team in the administration of MEAL activities, where needed.

Responsibilities and tasks:

  • Working with CARE’s ECHO-EU team, and respective MEAL officers of consortium partners, formulate and implement a practical yet comprehensive MEAL system to track logframe-based indicator data achievement required for donor reporting and internal updating sessions
  • Design and develop baseline, midterm, and periodic reporting tools / trackers, community audit tools, reporting templates, and other necessary tools (i.e., conflict and resilience analysis, etc.)
  • Conduct regular monitoring visits and assessments to project sites; provide feedback results and recommendations from monitoring and evaluation activities; provide quality assurance in monitoring based on required internal (CARE) and donor standards.
  • Provide guidance and support in monitoring and evaluating gender equality, protection and integrated risk management, and humanitarian-development-peace nexus mainstreaming throughout project implementation
  • Facilitate learning events and meetings with consortium partners and stakeholders
  • Contribute to the writing and lead the consolidation of monthly, quarterly, interim and final reports across all consortium partners
  • Roll out reporting templates and monitoring tools that facilitate the gathering, organization, analysis and interpretation, and use of information in programs
  • Ensure that data collection, analysis, management, protection and storage are managed appropriately and to the required standards
  • Provide support in the implementation of the MEAL capacity-building strategy that promotes a culture of learning through systematic analysis and reflection of program data
  • Support the capacity building of team members to develop and maintain the MEAL plan and system, including regular analysis and reflection of project data
  • Contribute to knowledge management with good practices in MEAL
  • Provide MEAL support by working with staff of other ECHO-funded projects
  • Perform other duties as assigned

Please read full job description for more details.

Mindanao Partnerships Coordinator
General responsibilities
  1. Serve as a key liaison focal point engaging multiple stakeholders (i.e., government agencies, CSOs and others networks, development partners / donors, academe) – in the areas of information sharing, coordination, complementation, partnership building and policy-advocacy work, among others, in Mindanao.
  2. Augment meaningful representation of CARE and relevant actions in Mindanao-wide coordination mechanisms and platforms – as a means to promote, enhance, and establish presence and recognition of CARE and partners’ humanitarian-development-peacebuilding initiatives
  3. Map and identify potential local partners and organisations (actors) and programs (interventions) that can be engaged by CARE in its Mindanao programming
  4. Navigate and recommend context-based stakeholder engagement, adaptive management, and risk mitigation strategies and actions that can inform CARE’s Mindanao programming
  5. Solidify close coordination and touch points with actors, interventions, and spaces CARE is currently engaged in / a member of, to facilitate efficient coordination, information sharing, and collaboration
  6. Provide support to CARE project teams in implementing various humanitarian, development, and peace-building interventions, holding events, monitoring and technical visits, and other stakeholder engagement / policy-advocacy initiatives, among others, in Mindanao.

 

BRIDGE 
  1. Conduct monitoring and CSO engagement visits following up on progress made in the CSO peace and development action plans developed during the capacity building sessions in Year 1.
  2. Hold multi-stakeholder meetings to support the mapping and engagement of spaces and actors where advocacy / information sharing session on Transitional Justice and Reconciliation, as well as narrative documentation / culture of peace promotion can be shared and popularised
  3. Support the project in policy or advocacy engagements, community-level sharing sessions and information drives, fora, partnership mapping and solidification, and complementing activities with other actors and interventions related to culture of peace promotion, in Mindanao

 

ACCESS and SUPREME BARMM 
  1. Maintain close coordination and information exchange with BARMM ministries with relevant programming to the ACCESS and SUPREME BARMM projects and its result areas.
  2. Liaise with government agencies, academic institutions, coordination platforms, CSOs, and other stakeholders in BARMM with work related to risk reduction in the Mindanao River Basin and ensure their participation in landscape-level activities of both projects.
  3. Support project implementation in BARMM and the Mindanao River
Required qualifications 
  1. More than five years of experience in partnerships, coordination, stakeholder liaison and representation work in Mindanao – specifically in BARMM
  2. Experience working with civil society organisations, development partners and government institutions
  3. Good grasp of concepts and actual practice related to humanitarian response, disaster risk reduction, peacebuilding and conflict prevention, gender, and inclusion
  1. Operational knowledge of BARMM’s sociopolitical and cultural landscape across different levels of governance (vertical and horizontal)
  2. Relevant educational background related to social sciences, community development, political science, and development studies

 

Desired qualifications 
  1. Familiarity with existing CSO networks, coordination mechanisms and platforms relevant to CARE and local partners’ humanitarian-development-peacebuilding interventions
  2. Ability to adopt and integrate rights-based and people-centred approaches
  3. Proficient in local languages in Central Mindanao and BARMM
  4. Team player, can work independently with minimal supervision
  5. Critical thinking and decision-making skills

 

Reporting details 
  1. Reporting directly to the IRM Director
  2. Actively supporting relevant CARE project managers
  3. Willingness to be based in BARMM
  4. Willingness to travel extensively within Mindanao – including conflict-affected areas

Start date: March 2024

Salesforce Developer

The primary purpose of the Salesforce Developer role is to design, develop and implement custom Salesforce solutions to meet user, business and technology needs across the organisation. They play a key end-to-end role from understanding business requirements, performing technical analysis, designing, building and implementing predominantly code-based solutions on the Salesforce platform.

You will be responsible for writing and maintaining clean, efficient, and reusable code, as well as ensuring smooth deployment and management of our Salesforce instances across environments.
Non Profit Success Pack. We also use Marketing Cloud, Experience cloud (LWR), telephony, Omnichannel, case management, payment integration with stripe

This is a fully remote role that would require starting at 8AM local time for 6 months of the year (October to March) and work closely with a team based in Australia.

Job responsibility

  1. Develop new and support existing code
  • Write and maintain clean, efficient, and well-documented Apex code adhering to best practices.
  • Develop robust Lightning Web Components to extend Salesforce functionality and meet business needs.
  • Integrate seamlessly with external applications using APIs and other integration tools.

2. DevOps & Deployment

  • Implement DevOps methodologies in the Salesforce development lifecycle.
  • Automate build, test, and deployment processes using tools like CI/CD pipelines (e.g., GitHub Actions, Salesforce DX).
  • Manage and maintain version control using Git and collaborate effectively with team members.
  • Ensure smooth, secure, and timely deployments across development, testing, and production environments.

3. Testing, Quality Assurance & Documentation

  • Write unit tests and conduct thorough testing to ensure code quality and functionality.
  • Collaborate with stakeholders throughout the development lifecycle to identify and resolve issues.
  • Documentation:
    Contribute and maintain clear and concise technical documentation.

    Program Support Manager

    As a key member of the Senior Management Team (SMT) at CARE Philippines, the Program Support Manager (PSM) reports directly to the Country Director and leads the strategic and operational aspects of program support functions, including Logistics and Procurement, Administration, and IT. The role encompasses system development, capacity gap bridging, staff training, and ensuring compliance with donor requirements and CARE’s policies, while championing Safeguarding and CARE’s core values of transformation, integrity, diversity, excellence, and equality.

    Based in Quezon City, Metro Manila, the PSM is integral in aligning program support functions with CARE Philippines’ strategy and vision, promoting an efficient and results-driven team. The position requires at least 40% travel to field offices and areas of intervention, highlighting the need for adaptability and commitment in diverse environments. As part of the Emergency Surge Team, the PSM may also be deployed during humanitarian responses, requiring flexibility and dedication.

    The PSM will work closely with the Finance Director, Finance Manager, Development Program Coordinator, Humanitarian Coordinator, Safety and Security Manager, and Senior HR Officer. Additionally, the PSM will supervise the Procurement and Logistics Officer and Admin Officer, ensuring cohesive support and program alignment across all areas of operation. In the SMT, the PSM contributes to strategic decisions regarding program implementation, program quality and development, risk management, people and culture, and other organizational priorities.

    Responsibilities and Tasks

    Strategic Leadership (30% of time)

    • Lead strategic system development for program support for efficiency and goals alignment.
    • Collaborate on new project design and development, focusing on operational viability.
    • Ensure program support activities meet donor and internal policy requirements.
    • Contribute in risk management and provide insights for strategic and operational improvements.
    • Maintain effective communication within the Country Office and field offices to address issues.
    • Supervise field office operations to ensure compliance and effective support system implementation, especially during emergency scale-ups.
    • Foster closer collaboration with CARE HQ and regional units, engage with relevant networks, and build partnerships to boost program impact.
    • Manage program support team in the entire employee life cycle, focusing on mentorship and coaching, and performance management.
    • Provide orientation, training, and refresher courses to CARE teams and partners to enhance supply chain management and support program goals.

    Office Administration (25% of time)

    • Oversee administrative function to ensure comprehensive support throughout the organization.
    • Ensure adherence to government regulations and laws, and oversee the visa/work permit process for international staff and visitors to maintain legal compliance.
    • Develop and manage program support budget, and provide monthly reports to Country Director.
    • Supervise the maintenance and efficient use of office premises, facilities, assets, and equipment, ensuring a secure and productive work environment.
    • Coordinate insurance coverage to minimize organizational risks, selecting appropriate policies to meet the specific needs of the organization.
    • Assess and optimize running costs and provide detailed monthly reports on expenses, inventory, and assets to the Senior Management Team (SMT).
    • Enhance inventory management, oversee annual inventory checks, and manage disposal of assets, ensuring documentation and procedures align with CARE and donor requirements.

    Procurement and Logistics Management (30% of time)

    • Direct the planning and execution of procurement and supply chain activities, ensuring they are cost-effective, timely, and compliant with CARE and donor standards.
    • Collaborate with procurement officer, program, finance, and project support teams to ensure cohesive procurement planning and adherence to policies at all operational levels.
    • Regularly assess and reinforce compliance across field offices.
    • Organize targeted training programs for staff to standardize procurement and logistics practices and improve overall competency.
    • Maintain accurate procurement documentation and compile reports to track performance and inform management decisions.
    • Manage the supply chain budget and vendor contracts to optimize financial resources.
    • Facilitate the tendering process and support procurement teams in negotiating favorable terms to ensure value for money.

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